Custom Windows is a company you can trust. It has been a 1.5 years since we had our windows changed, and the windows are doing great. They are very responsive and if we ever have any questions or issues that might pertain to the windows, they will come out with a crew immediately and help us get the problem fixed. Many contractors will dissappear after a work is done, but they do not. You are a client for life. I really respect this company and I wish there were more like them in Houston.
Everyone at Custom Windows of Texas was great from start to finish. We love our windows and the outstanding service they provided.
From the sales personnel (Todd), to the front office (Angela), to the onsite installation crew (Tony) – all made my renovation project the most enjoyable experience ever! I learned the pro- and cons- of various patio door systems, I understood the installation process, all my wants and needs were listened to and addressed exactly to the T! Without a doubt, I am one happy customer! I highly recommend this business to anyone who’s considering replacing their current windows and/or glass doors.
Love, love, love the windows, the personnel, the everything! I will use Custom Windows again.
Best experience so far in home improvement projects!
This is a great company to hire. We loved every phase of our window replacement project! Very professional, timely, excellent work and customer team, good prices and excellent customer service. I really can’t say enough good things about this company. I wish that we could hire people like Custom Windows to do all our home improvement projects. Very highly recommended!
I ordered all my windows from Jason and he delivered them on time and the company did a great job installing them as well. My construction company used them for two more projects.
I’ve had a really positive experience with their customer service. They were knowledgeable, friendly, fast, and helpful. Thank you again.
On July 26 Custom Windows of Houston (Michael Shoemaker 281-667-0505) completed the replacement of all 15 windows in my home. To say it was a first class job is an understatement. From beginning to ending everything happened exactly as I was told it would happen. They met the install date of 4-6 weeks from date order was firmed up. I even got to select the days for installation. After placing the order, my primary interaction was with Angie. She handled all my questions/request cheerfully, professionally and accurately. The installers (Jaime + 1 helper) did a first class job with minimal time having the house open to outside air (95 & 97 degrees). As promised, when they drove away, I had nothing to do in the way of caulking or touch-up of paint. Amazingly, the price was in line with my 40+ year old home. They did not try to put “Lamborghini” windows in my “Chevrolet” house. The initial price quoted was totally acceptable without having to “haggle”. I gave the salesman ((Todd Dimmitt) my criteria: Remove the “storm windows” and replace with hollow glass windows, windows that look like they belong in this house, significantly reduce the sun-glare and reduce my energy consumption. The first three have been met. Due to abnormally high activity in the house since installation, I cannot fully know that any energy savings has been realized. I do know that with the thermostat on 72 the A/C does shut off – even on the 100 degree day we had on July 29. I am a happy customer. If you need new windows for your home, you cannot go wrong with “Custom Windows of Houston”
It isn’t very often these days that I am overly impressed with customer service, expertise and quality. To have all three is a true rarity, but the experience I had with Michael at Custom Windows was exactly that. Michael is a professional in the truest form of the world and went out of his way to get some info for me on the shape/size of three windows before I agreed to go with him. He walked me step and step through the process and followed it up with detailed emails. After the windows were installed there were a few issues that I needed to contact him about but before I could he emailed me letting me know that they would be handled expeditiously and they were. He even noticed things that I didn’t notice and its my job as a remodeling contractor to notice those things. I’m definitely going to use their service in the future and would absolutely recommend them. I was just that impressed with their operation!
This dealer is great
Custom Windows in Houston is a very professional company. Their sales person was very helpful in helping us choose the replacement windows for our home. He explained all our options and price ranges. They have the installer that will be doing the final installation of the windows do the actual measurements for the windows so they fit great. The installers were prompt, professional, and left no mess when they were finished. We replaced half of our windows and will definitely use Custom Windows in Houston to complete the rest of them.